We offer exclusive hire options for schools, groups and corporate groups. Please get in touch for more information on: firstname.lastname@example.org
- How old do you have to be to take part?
Anyone over the age of 6 can participate, as long as they are at least 1.1m tall (Explorer Climb) or at least 1.4m tall (Adventure and Extreme Climb).
We do ask for an adult to be present on site whilst any under 16’s are taking part in the activity. If you don’t wish to do the activity yourself (even though we highly recommend it!) there are various viewing area and benches around the course.
- What do I need to wear?
We require participants to wear footwear that has closed toes and heels, so please don’t turn up in sandals or flip flops! Other than that, just wear comfortable clothing as you will be required to climb, jump, balance and scramble!
- What happens if it rains?
Rain doesn't affect your safety, so it won't affect our opening times! However.... Extreme weather conditions such as thunder storms, extreme frost or gale-force winds can cause the site to close, if your booking is affected then the Treetop team will be in contact as soon as possible to rearrange your experience.
- Where around Willen Lake are you situated?
We are situated on the south bank of Willen Lake. There are maps and signage around the lake to point you in the right direction. We have two main car parks at Willen Lake, both of which are within walking distance of Treetop Extreme.
- When do you open?
Treetop Extreme is open (weather subjective) every weekend and school holiday. Check online for midweek sessions as the summer season begins!
- Can I participate if I have a medical condition?
We want Treetop Extreme to be accessible as possible and we therefore endeavour to accommodate everyone, however due to the nature of the activity this is not always possible. Please give us a call on 01908 246599 if you have any concerns and we will do our best to accommodate any additional needs you may have.
- What if I care for someone that would like to participate?
If you are a legal carer of someone who would like to participate, we’ll let you join them at no extra cost!
- Can I buy an experience as a gift voucher?
We sell gift vouchers online for varying denominations here: https://willenlake.digitickets.co.uk/gift-vouchers/142124 or alternatively if you know the session time and date you'd like to gift, just book it as normal and give the booking reference to the recipient. If you have any questions just give us a call on 01908 246599 or email us email@example.com
- Can I book a private session?
Yes, you can! All we require is a minimum of 10 participants. If you wish to book a private session, please get in touch with us via email (firstname.lastname@example.org) or telephone 01908 246599. Please note that private sessions take place on off-peak days only.